Privacy policy.

1. Introduction

Compass Sports ("we," "us," "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, services, and camps.

2. Information We Collect

We collect the following types of personal data:

  • Personal Identification Information: Name, email address, postal address, phone number, child's name, and age.

  • Payment Information: Credit or debit card details, billing address, and transaction history.

  • Technical Information: IP address, browser type, and usage data when accessing our website.

  • Health and Emergency Information: Medical conditions, allergies, emergency contact details.

  • Attendance and Participation Data: Information related to your child’s attendance, participation in camps, and feedback.

3. How We Use Your Information

We may use your information for the following purposes:

  • To provide our services, including booking camps, classes, and activities.

  • To process payments and manage your account.

  • To communicate important information related to the services, such as updates, cancellations, or upcoming activities.

  • To ensure the safety and well-being of your child during our camps and activities.

  • For internal record keeping and administrative purposes.

  • To improve our services and website through analysis and feedback.

  • To comply with legal and regulatory requirements.

4. Legal Basis for Processing Personal Data

We process personal data based on one or more of the following legal grounds:

  • Consent: Where you have provided explicit consent for processing your data for specific purposes (e.g., subscribing to a newsletter).

  • Contractual Obligations: To fulfill our contract with you when you sign up for our services.

  • Legal Compliance: When we are legally required to process your data.

  • Legitimate Interest: For the legitimate interests of Compass Sports in managing and improving our business and services.

5. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Trusted third-party service providers who assist us in delivering services (e.g., payment processors, email service providers).

  • Legal Authorities: When required by law, regulation, or legal process, or to protect the rights and safety of our company, our users, or others.

  • Business Transfers: If Compass Sports is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes secure server systems, encryption, and other safeguards.

However, please note that no method of transmission over the Internet is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

7. Retention of Personal Data

We retain your personal data only for as long as necessary for the purposes for which it was collected, or as required by law. Once it is no longer needed, we will securely delete or anonymize your data.

8. Your Rights

You have the following rights concerning your personal data:

  • Access: You can request a copy of your personal data that we hold.

  • Rectification: You can ask us to correct any inaccurate or incomplete data.

  • Erasure: You can request the deletion of your data, subject to legal requirements.

  • Restriction of Processing: You can ask us to limit how we use your personal data.

  • Data Portability: You can request that we transfer your data to another service provider.

  • Object to Processing: You can object to the processing of your personal data under certain circumstances.

  • Withdraw Consent: You can withdraw your consent at any time where we rely on it for processing your data.

To exercise these rights, please contact us at [Insert Contact Email].

9. Children’s Privacy

Compass Sports provides services for children. We collect personal data related to children only with the consent of their parent or legal guardian. We ensure that all data related to children is handled with the utmost care and in compliance with applicable data protection regulations.

10. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to any third-party services, and we are not responsible for the practices of these third parties. We recommend you review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at: info@compasssports.co.uk